Patients & Visitors

COVID-19 Visitor Response Plan

In accordance with current New York State Department of Health (NYS DOH) regulations, patients are allowed to have person(s) at the bedside as either a support person or a visitor.

Please Note: There have been changes made to our visitor response plan. Please see the below document for the latest information:

Click here to view Bassett Healthcare Network's COVID-19 Visitor Response Plan, and to learn more about visitation restrictions specific to our different areas of care.

Please visit www.bassett.org/covid-19 for more resources, including our COVID-19 online screening tool and central phone line, and to learn how you can help prevent the spread of respiratory illness.

Please visit www.bassett.org/safe-care to learn more about our ongoing safe care processes, information about how to access different areas of care, and answers to frequently asked questions.


Patients & Visitors

Bassett Healthcare Network is committed to providing expert care throughout the Central New York region.  

If you are staying at one of our hospitals, we strive to make your stay as pleasant as possible. We provide a wide range of services for patients and their loved ones for before, during, and after all hospitalizations and procedures. 

Find a Doctor

If you're looking to find a primary care practitioner or specialty service practitioner, please visit our Find a Doctor page

MyBassett Health Connection

If you're a current patient and want to send a brief note to your practitioner, renew a prescription, or view test results, don't forget to sign up for MyBassett

Contact Us

Contact one of our hospitals by clicking the links below: