Main Switchboard: 607-432-2000
Hospital Administration: 607-431-5900
Emergency Department: 607-431-5000
A.O. Fox Nursing Home Administration: 607-431-5980
Medical Records: 607-431-5449 or 607-431-5450, Fax: 607-431-5451
Hospital Pricing / Estimates: 607-547-3480
If you have a complaint or concern about your experience, you are encouraged to communicate this to any of the following people or departments:
- The person providing you with the service
- The nurse manager in charge, or the manager of the service involved
If you have a concern that remains unresolved, you may notify our Patient Representative Service at 607-547-3912 or email@example.com.
You may also contact the Albany Area Office of the Department of Health by phone at 1-800-804-5447, or by mail:
New York State Department of Health
Centralized Hospital Intake Program
Empire State Plaza
Albany, NY 12237
Click here to fill out New York State's complaint report form online.
You may also contact Det Norske Veritas and Germanischer Lloyd (DNV-GL) by calling 1-866-496-9646, or by mail:
DNV-GL - Healthcare
400 Techne Center Drive, Suite 100
Milford, OH 45150
Click here to fill out DNV-GL's patient complaint report form online.
If you are a Medicare patient, you may also contact the Medicare review organization, Livanta, at 1-866-815-5540.