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Request My Medical Records

Request My Medical Records

Click here for Authorization for Medical Records Release Form

What is my medical record?

Your medical record includes a summary and documentation of your health history, such as contact information, medications and test results, health insurance information, and allergies.

Release of Medical Information

At Bassett Healthcare Network, your medical records are confidential and maintained and released in accordance with applicable laws.

Contact Information

To request a copy of your medical records for A.O. Fox Hospital, A.O. Fox Hospital - Tri-Town Campus, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, or O'Connor Hospital, click here or call the following numbers:

A.O. Fox Hospital & A.O. Fox Hospital - Tri-Town Campus

Medical Records Office
1 Norton Avenue
Oneonta, NY 13820
Phone: (607) 431-5449 or (607) 431-5450
Fax: (607) 431-5451

Bassett Medical Center

Medical Records Office
1 Atwell Road
Cooperstown, NY 13326
Phone: (607) 547-3770
Fax: (607) 547-6949

Cobleskill Regional Hospital

This office has limited in-person services. Please call (518) 254-3264 for assistance.
Medical Records Office
178 Grandview Drive
Cobleskill, NY 12043
Phone: (518) 254-3264
Fax: (518) 254-3265

Little Falls Hospital

This office has limited in-person services. Please call (315) 823-5274 for assistance.
Medical Records Office
140 Burwell Street
Little Falls, NY 13365
Phone: (315) 823-5274
Fax: (315) 823-0885

O'Connor Hospital

This office has limited in-person services. Please call (607) 746-0310 for assistance.
Medical Records Office
460 Andes Road
Delhi, NY 13753
Phone: (607) 746-0310
Fax: (607) 746-0312

Frequently Asked Questions

Original health care records belong to the facility generating them. You must sign a “Release of Information” in order to get copies of your records.

Call the above numbers to request a release of information for each respective Bassett Healthcare Network location. You may mail or fax the release form requesting your information.

State law allows us 10 business days to process your request for records. We make every effort to get them to you sooner.

You may be charged a reasonable cost.

In general, Bassett Healthcare Network must obtain your authorization to use or disclose protected health information (PHI) unless the Privacy Rule permits or requires use/disclosure. For example, the Privacy Rule explicitly authorizes Bassett Healthcare Network to use and disclose PHI for medical treatment, payment, and health care operations without authorization.

There are three specific situations that require Bassett Healthcare Network to obtain written authorization from a patient (unless classified as an exception or permitted for use/disclosure):

  • The use and disclosure of psychotherapy notes
  • The use of disclosure of PHI for marketing
  • Any disclosure of PHI which is a sale

If you have further questions, please refer to Bassett Healthcare Network's Release of Information Offices' contact information listed above.