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Compliance Program

Compliance at Bassett Healthcare Network

Bassett Healthcare Network (Bassett) is committed to having an effective compliance program and conducting business in an ethical and honest manner within the bounds of the law. This includes compliance with our mission, vision, and values, and with all applicable laws and regulations.

Goals of Our Compliance Program

Bassett’s Compliance Program has been established to prevent the occurrence of illegal or unethical behavior, to stop any such behavior as soon as reasonably possible after it has been discovered, to discipline the individuals involved (including those who know of violations but fail to report them), and to recommend and implement changes in policy and procedure necessary to avoid a recurrence of any prior violation.

One of the ways Bassett does this is to include into its standards of conduct and policies and procedures appropriate processes. The appropriate processes Bassett has implemented helps facilitate compliance with federal and state laws and regulations, detect and prevent health care fraud, waste and abuse, and guarantee efforts in seeking to prevent and detect violations of the law by individuals representing Bassett.

The Compliance Program also helps ensure that service is delivered to patients and business is conducted with third party payors, employees, independent contractors, and other individuals who are representing Bassett using honest and ethical behavior.

The Compliance Program is a Network-wide program and every board member, leader, medical staff member, employee, volunteer, contractor, vendor, and anyone conducting business with Bassett plays a vital role.

How to Report an Issue

If you have questions or encounter any situation that you feel violates Bassett’s Code of Conduct, immediately consult your supervisor, a member of Bassett leadership, your Bassett contact, or the Compliance Office. You may also report compliance concerns anonymously to the Anonymous Compliance Hotline.

Contact Our Compliance Office

Compliance Office Phone: (607) 547-6320
Anonymous Compliance Hotline: (844) 490-0002
Email: compliance@bassett.org

Anyone who reports a compliance concern can have a reasonable expectation that their communication will be kept confidential. In accordance with Bassett policy and federal and state laws, any form of retaliation or intimidation against an individual reporting a good faith concern is strictly prohibited.

Learn More About Our Policies

Our Compliance Program includes the following key policies, reference tools, and information:

Bassett Code of Conduct

The Bassett Code of Conduct is a set of rules, standards, and principles outlining what Bassett Healthcare Network expects from its leaders and staff.

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Patient Code of Conduct

The Patient Code of Conduct is a set of rules and standards for patients seeking care with Bassett Healthcare Network.

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Bassett Medical Center Vendor Code of Conduct

The Vendor Code of Conduct is a set of rules and standards for vendors conducting business with Bassett Medical Center.

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DRA / False Claims Act Information

The Deficit Reduction Act (DRA) of 2005 requires certain healthcare entities to provide this Notice to its contractors and agents. This Notice is intended to highlight certain wrongful “false claims” activity that federal and state governments have specifically targeted in the healthcare profession and the laws that govern such wrongful activity. The Notice also provides information on Bassett Healthcare Network’s Compliance Program.

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