Bassett Website Privacy Policy

Notice of Website Privacy Policy for Bassett Healthcare Network

Thank you for visiting Bassett Healthcare Network’s (“Bassett”) website. This website is designed to make it easier and more eﬃcient for individuals and businesses to interact with Bassett. Bassett recognizes that it is critical for individuals and businesses to be conﬁdent that their privacy is protected when visiting this website.

Consistent with the provisions of applicable law, this policy describes Bassett’s privacy practices regarding information collected from users of this website. This policy describes what information is collected and how that information is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including other state agency websites, that you access using this website. By using this website you are consenting to be bound by the terms and conditions of this policy for all purposes.

For purposes of this policy, "personal information" means any information concerning a natural person which, because of name, number, symbol, mark, or other identiﬁer, can be used to identify that natural person. Bassett does not collect any personal information about you through this website unless you provide that information voluntarily by sending an email, responding to a survey, or completing an online transaction.

Information Collected When Visiting Our Website

When visitors come to this website, Bassett automatically collects and stores the following information about visits, none of which constitutes personal information.

User client hostname. The hostname or Internet Protocol address of the user requesting access to this website.
HTTP header, "user agent." The user agent information includes the type of browser, its version, and the operating system on which that the browser is running.
HTTP header, "referrer." The referrer speciﬁes the web page from which the user accessed the current web page.
System date. The date and time of the user's request.
Full request. The exact request the user made.
Status. The status code the server returned to the user.
Content length. The content length, in bytes, of any document sent to the user.
Method. The request method used.
Universal Resource Identiﬁer (URI). The location of a resource on the server.
Query string of the URI. Anything after the question mark in a URI.
Protocol. The transport protocol and the version used.

The information that is collected automatically is used to improve this website's content and to help Bassett understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. This information is not collected for commercial marketing purposes, and Bassett does not sell or otherwise disclose the information collected from the website for commercial marketing purposes.

Bassett Healthcare Network Website Use of Cookies and Third-Party Services

Bassett Healthcare Network works with third-party products and services (“Service Providers”) to help us track and analyze visitor activity on our websites, measure the effectiveness of our advertising efforts, and optimize our digital marketing campaigns.

Our websites use “cookies” and related tracking technologies. These may be set directly by Bassett Healthcare Network or by our Service Providers.

What Are Cookies?

Cookies are small data files that websites can store on and retrieve from a user’s computer or mobile device through the user’s web browser. The information stored may be retrievable only for the duration of your visit (known as “session cookies”) or until a later time determined by the website that set the cookie (known as “persistent cookies”).

Information Collected

Examples of the information we and our Service Providers collect include:

How often visitors access our website
What pages or features they use while on the site
Whether they are accessing from a desktop or mobile device

We and our Service Providers use this information in aggregate to understand how our visitors as a group use different resources and to help improve our websites. We may also collect information about the activity of individual users, which may be used to display Bassett Healthcare Network advertisements or informational content to those users when they visit other websites.

Managing Cookies

Most internet browsers accept cookies by default, but you can modify your browser settings to block or restrict cookies if you do not want your web browsing activity tracked. There are publicly available tools to manage cookies and similar technologies.

To learn more:

Visit the Federal Trade Commission website
Visit the Digital Advertising Alliance opt-out page, which allows you to opt out of receiving interest-based advertising

We are not responsible for the effectiveness or compliance of third-party opt-out tools or programs. If you delete your cookies, upgrade your browser, or use multiple browsers or devices, you will need to opt out again on each browser or device. You may access most information on our website without enabling cookies; however, disabling cookies may limit your ability to take full advantage of certain services and features.

Third-Party Advertising Platforms

Bassett Healthcare Network uses third-party platforms to manage and deliver digital advertisements about our services on non-Bassett websites. These platforms may collect limited data related to your activity on those third-party websites—using technologies such as cookies—to deliver Bassett Healthcare Network advertisements that may be relevant to you.

Examples of data collected on those third-party websites include:

Date and time of browsing activity
Browser type and operating system
IP address or other unique identifiers

These platforms may report certain aggregated data back to Bassett Healthcare Network for the purpose of verifying that an advertisement was delivered.

Information Collected When You Email Our Website or Complete a Form

During your visit to this website, you may send an email to Bassett. Your email address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your email address and the information included in your message may be used to respond to you, to address issues you identify, to improve this website, or be provided to another healthcare provider for appropriate action. Your email address is not collected for commercial purposes, and Bassett does not sell or otherwise disclose your email address for commercial purposes.

During your visit to this website, you may complete a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in completing the transaction is used by Bassett, which includes the provision of goods, services, and information. The information collected by Bassett may also be disclosed by Bassett for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.

Bassett does not knowingly collect personal information from children or create proﬁles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an email will be treated as though it was submitted by an adult or by a legally authorized adult on behalf of a minor. The agency strongly encourages parents, and legally authorized adults to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

Information and Choice

As noted above, Bassett does not collect any personal information about you unless you provide that information voluntarily by sending an email, responding to a survey, or completing an online form. You may choose not to send us an email, respond to a survey, or complete an online form. While your choice not to participate in these activities may limit your ability to receive speciﬁc services or products through this website, it will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading information.

Disclosure of Information Collected Through This Website

Except as provided below or as otherwise authorized by law, Bassett will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to Bassett by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by Bassett for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.

However, Bassett may collect or disclose personal information without consent if the collection or disclosure is: (1) necessary to perform Bassett’s statutory duties , or necessary for Bassett to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

Bassett may also, under certain circumstances, disclose personal information to federal or state law enforcement authorities.

Retention of Information Collected Through This Website

The information collected through this website is retained by Bassett in accordance with the applicable records retention and disposition requirements of New York State and federal law. In general, the Internet services logs of Bassett, comprising electronic ﬁles or automated logs created to monitor access and use of services provided through this website, are maintained in accordance with Bassett’s policies concerning business records and then destroyed, absent a speciﬁc need or obligation to retain it for a longer period. Information, including personal information, that you submit in an email or when you complete a survey, registration form, or order form is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information.

Confidentiality and Integrity of Personal Information Collected Through This Website

Bassett is strongly committed to protecting personal information collected through this website against unauthorized access, use or disclosure. Consequently, Bassett limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their oﬃcial duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.

In addition, Bassett has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of its continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, the agency employs software to monitor traﬃc to identify unauthorized attempts to upload or change information or otherwise damage this website.

General Disclaimer

The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.

Links Disclaimer

In order to provide users with certain information, this website may provide links to local, state, and federal government agencies, and websites of other organizations. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, including one maintained by any state or federal agency, you are subject to the terms and conditions of that website, including but not limited to, its privacy policy.

Information Disclaimer

Information provided on this website is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, Bassett recognizes the possibility of human and/or mechanical error. Therefore, Bassett, its employees, oﬃcers, and agents make no representations as to the accuracy, completeness, currency, or suitability of the information provided by this website, and deny any expressed or implied warranty as to the same.