Emergency Services

A.O. Fox Hospital - Tri-Town Emergency Department

For life-threatening emergencies, call 911 View practitioners at this location
  • Tri-Town Emergency Department

Phone Number: (607) 563-7080


43 Pearl Street West
Sidney, NY 13838

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COVID-19 Visitor Response Plan

For the health and safety of our patients and employees, all inpatient and resident visitation has been suspended until further notice across Bassett Healthcare Network hospitals and long-term care facilities. Bassett Healthcare Network is committed to providing a safe and comfortable care environment for patients, their families, and our staff. Our care specialists are working collaboratively with public health agencies and closely monitoring coronavirus (COVID-19) developments.

Please Note: There have been changes made to our visitor response plan. Additional guidance is now available in the below document regarding extenuating circumstances, such as end-of-life care. 

Click here to view Bassett Healthcare Network's COVID-19 Visitor Response Plan, and to learn more about visitation restrictions specific to our different areas of care.

Please visit www.bassett.org/covid-19 for more resources, including our COVID-19 online screening tool and central phone line, and to learn how you can help prevent the spread of respiratory illness.

If you have an emergency, follow these steps:

    Go to the nearest emergency room (ER)

    If you can, go to the hospital ER closest to you right away. If you cannot get there right away, call 911 or your police emergency number.

    Call your doctor or primary care provider

    Tell your primary health care provider about the emergency. Call within 24 hours of going to the ER. If you cannot call, have someone call for you. Go to your primary care provider (not the ER) for any follow-up care.

    When to Use the Emergency Room (ER)

    Dangers to your life

      • Shortness of breath
      • Motor vehicle crashes
      • Choking
      • Severe bleeding
      • Coughing or vomiting blood
      • Poisoning
      • Allergic reactions
      • Persistent vomiting
      • Severe reaction to insect bites
      • Head trauma
      • Seizures
      • Blacking out (fainting), loss of consciousness
      • Stroke, facial drooping or weakness in an arm or leg
      • Psychiatric emergencies, suicidal or homicidal feelings

      Dangers of permanent injuries

      • Deep cuts or severe burns
      • An attack by a person or animal
      • Broken bones (often indicated by sudden severe pain and swelling)

      When It’s NOT an Emergency

      For illnesses and minor injuries that are not life-threatening, walk-in Convenient Care is available. Frequently treated conditions at Convenient Care include: colds and fever, sore throats, sinus infections, nosebleeds, rashes, minor cuts  and burns, bumps and bruises, sprains and strains.

      If a problem is not an emergency, follow these steps:

      Call your doctor or primary care provider

      If you don’t know the name of your primary care provider, call your health plan.

      If you cannot call, have someone call for you.

      Follow instructions

      Your primary care provider will tell you what you should do.

      You may be told to see your primary care provider right away. You may be told to go to the ER. Or you may be told to go to a convenient care center. Follow your primary care provider's advice. 

      Bassett Healthcare Network offers emergency care services at all five of our hospital locations, as well as at our Tri-Town Campus. Emergency teams work collaboratively to treat emergency medical injuries and conditions, such as chest pain, head injury, seizures, poisoning, sexual abuse, severe burns, fractures. Emergency care is available at: