TeleMedicine Services (Video Visits)

TeleHealth has become an integral part of Bassett Healthcare Network’s care model as we look to introduce new ways to access and deliver care to our local communities, while also limiting contact and reducing exposure. Our TeleHealth services currently include video visits in primary care, inpatient and emergency specialty consultations, specialty TeleHealth clinics, and e-consults for specific specialties and locations.

How TeleHealth Services Help our Patients

You may be given an opportunity to be seen by a TeleHealth practitioner, who may be able to see you much sooner than an in-person practitioner. This is offered as a way to improve access to specialists, as well as to improve timeliness and convenience for our patients and out-of-town visitors.

We encourage you to ask any questions you may have about how the visit will be conducted or what to expect. We will always obtain your consent prior to scheduling a TeleHealth appointment.

These services are available to all local families and individuals, whether or not they receive primary care through a Bassett Healthcare Network primary care center.

TeleMedicine Benefits

We now offer video visits across many different services, to help limit contact and reduce your risk for exposure. A video visit allows you to see, hear, and speak with your practitioner from the comfort of your own home, using our newest technology.

You may be contacted to have a scheduled in-person visit converted to a video visit. Or, when calling us to request a new appointment, you may be offered a video visit. Our schedulers will give you some basic information about what the video visit would entail. Learn how to gain expedited access to MyBassett, our TeleMedicine services, and how to prepare for a video visit.

Benefits of video visits include:

  • Reduced exposure and limited contact
  • Shortened hospital stays
  • Reduced travel time and gas consumption
  • Less time requested off work to receive health care and consultations
  • Faster access to a specialist than traditional specialty service centers

Available TeleHealth Services

Bassett Healthcare Network currently offers the following TeleHealth services:


We offer TeleNeurology, TeleStroke, TeleNeuroSurgery, TelePulmonology, palliative care, psychiatry, and infectious disease TeleMedicine services. We also offer TeleDermatology services at Bassett Medical Center.

Primary care patients in one location may be seen electronically by a practitioner at another Bassett Healthcare Network primary care center, depending on availability and patient preference. This is currently available at Bassett Health Center Sharon Springs, Bassett Health Center Middleburgh, Bassett Health Center Stamford - State Highway 23, and Bassett Health Center Delhi.

Dermatology, endocrinology, and movement disorders (neurology) specialty services are available via telecommunications technology.

For patients who live further out in the Network from Cooperstown, we now offer video visits for pre-op appointments through TeleMedicine.

Students of local elementary, middle, and high schools with a participating Bassett Healthcare Network School-Based Health Center can now access tele-psychiatry visits with a child or adolescent psychiatrist, medication follow-ups for ADHD or depression, concussion clearance by a pediatrician, dietary counseling with a registered dietician, treatment of uncomplicated acute illnesses, including cough, sore throats, ear pain, or rashes, and ongoing management of chronic illnesses, such as asthma. These TeleMedicine services are available via video visits.

For weight-loss surgery patients, we are now offering post-op video visits from the comfort of your own home. We will review your MyChart data, monitor your weight, and examine the incision electronically, depending on patient preference.

E-Consult Specialties

Bassett Healthcare Network will continue investing in TeleHealth technologies and partnerships in order to offer improved access to primary and specialty care services.

Receive Quicker Access to Specialty Care with TeleHealth Services

Talk with your primary care practitioner to learn more about TeleMedicine services and the potential benefits TeleMedicine and e-consults can have for you.

Bassett Healthcare Network delivers fast and convenient access to specialty care with TeleHealth throughout Central New York, including in Cooperstown, Cobleskill, and Oneonta.


Cooperstown Middle/High School-Based Health

39 Linden Avenue
Cooperstown, NY 13326

(607) 547-1105
Cooperstown Middle/High School-Based Health Team in Cooperstown, NY

Little Falls Hospital

140 Burwell Street
Little Falls, NY 13365

(315) 823-1000
Little Falls Hospital Entrance

Bassett Health Center Cobleskill

136 Parkway Drive
Cobleskill, NY 12043

(518) 234-2555
Bassett Health Center Cobleskill

Worcester Central School-Based Health

198 Main Street
Worcester, NY 12197

(607) 397-1013
Worcester Central School-Based Health

Gilbertsville-Mount Upton (GMU) Central School-Based Health

639 State Highway 51
Gilbertsville, NY 13776

(607) 783-2250
Gilbertsville-Mount Upton (GMU) School-Based Health

Unadilla Valley Central School-Based Health

4238 State Highway 8
PO Box F
New Berlin, NY 13411

(607) 847-6050
Unadilla Valley Central School-Based Health