COVID-19 Visitor Response Plan
Please note that inpatient visitation at our network hospital locations has resumed in a limited capacity. This includes Bassett Medical Center, A.O. Fox Hospital, A.O. Fox Hospital – Tri-Town Campus, Cobleskill Regional Hospital, Little Falls Hospital, and O’Connor Hospital. This does not apply to our long-term care facilities.
Inpatient visitation hours at our hospital locations will include:
- Monday – Sunday: 1:00pm – 7:00pm.
With rising cases of COVID-19 in our region, we have suspended visitation for the safety of patients and staff in all emergency departments (EDs) across our network effective Dec. 22, 2021, until further notice.
Please see the below documents for more detailed information, including visitation guidance for specific settings at our hospital locations, for outpatient appointments, and for our long-term care facilities – as well as definitions for visitors and support persons:
- COVID-19 Visitor & Support Person Response Plan
- Tips for virtually connecting with loved ones using your personal device
Bassett Healthcare Network is committed to providing a safe and comfortable care environment for patients, their families, and our staff. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments.
Please visit our COVID-19 vaccine page for more information about the vaccines, including facts, local vaccination clinics, how to schedule an appointment, and more. Visit our COVID-19 information page to learn more about our response to the novel coronavirus, including our testing criteria and testing clinics, local support services, and more.
Visit our safe in our care page to learn more about our ongoing safe care processes, information about how to access different areas of care, and answers to frequently asked questions.
Noon – 8:30pm daily
Visiting hours for patients on the inpatient medical unit (Holmes Wing) and in the Short-Stay Rehabilitation Program (Progressive Care Unit) are very flexible. General guidelines: from noon to 8:30pm, daily.
There are several entrances to the hospital, and while the hospital ED is open and accessible 24 hours a day, all other entrances are locked during the overnight hours. Please see below for detailed information:
The main registration entrance is on the hospital’s upper level next to the Emergency Department. This Upper-Level Lobby Entrance is open daily until 8:00pm. This entrance is suggested for those who are registering for services in the Medical Imaging Department, Ambulatory Care Clinics, Laboratory, Sleep Disorder Center, Outpatient Surgery and Audiology.
The Emergency Department is open 24 hours a day.
The Lower-Level Entrance is adjacent to the Coffee and Gift Shop, and is open from 5:00am to 6:00pm (Doors are locked from 6:00pm to 5:00am) This entrance is suggested for people attending meetings in Administration or the Morrissey Conference Room; or for those who are visiting the Business Office.
(access from ED/Upper-Level Parking Lot) This entrance is open daily during visiting hours until 8:00pm This entrance is suggested for those who are visiting an inpatient at the hospital – in either the Holmes Wing Medical Inpatient Unit or the Short-Stay Rehabilitation Program (Progressive Care Unit).
(Lower Level, west end of building)This entrance is open from 6:00am to 7:00pm, Monday – Friday. (It is locked on weekends and from 7:00pm to 6:00am, weekdays.)
Parking is always free at Cobleskill Regional Hospital, and visitor parking is located just steps from the hospital’s entrances in either the Lower- or Upper-Level (ED) Parking Lot. If you are visiting an inpatient on the Holmes Wing or in the Short-Stay Rehabilitation Program, we suggest that you park in the Upper-Level Parking Lot.
Our cafeteria offers inexpensive, homemade lunch fare - entrees, soup and sandwiches, a salad bar, and delicious desserts. The daily lunch menu features a heart-healthy entrée. The cafeteria is located on the hospital’s lower level. The cafeteria is open on Mondays through Fridays, from 11:30am to 1:30pm. The cafeteria is closed on weekends.
Auxiliary Coffee and Gift Shop
The warm and friendly Coffee and Gift Shop run by the hospital’s Auxiliary offers inexpensive breakfast, snacks, and lunch items, including delicious daily “lunch specials” homemade by the Volunteers, Monday through Friday, from 8:30am to 3:00pm. The shop sells greeting cards, daily newspapers, candy, small gift items, cold and hot beverages, and snack items. Proceeds support the services of Cobleskill Regional Hospital. The Coffee and Gift Shop is closed on weekends.