What do community health navigators do?
A community health navigator is a link to community resources and medical providers. They assist patients in improving physical, mental, and social health, helping to develop a care plan that's right for you. They are health care coordinators, connecting people with community support and social service needs.
Community health navigators assist with:
- Navigating the health care system
- Linking patients to community resources for finding affordable housing, food, clothing, and transportation
- Advocating on the patient's behalf, ensuring optimal care
- Coordinating care through communication with other providers
I have Medicaid, but am I eligible to receive navigation services?
Navigation services are available to individuals who fit under at least one of the following criteria:
- HIV/AIDS diagnosis
- Mental illness
- One or more chronic conditions such as mental health disease, addiction, asthma, diabetes, heart disease or other conditions
- No health insurance
- Lack of resources to meet daily needs (safe housing, food)
- Lack of access to educational, economic, and job opportunities
- Lack of health care access
- Increased risk for adverse events (death, disability, inpatient or nursing home admission)
- Lack of or inadequate social, family, or housing support
- Non-adherence to treatments or medications, or difficulty managing medications
- Recent release from incarceration or psychiatric hospitalization
- Deficits in activities of daily living, such as dressing or eating
- Learning or cognitive issues