COVID-19 Online Screening

Are you concerned that you or someone you know may be experiencing COVID-19 symptoms? Take our free COVID-19 online screening test. For questions or concerns after you've taken our online screening, please call our COVID-19 central phone line at (607) 547-5555.

Emotional & Mental Health Support Line

If you’re in need of emotional or mental health support, call our dedicated support line at (607) 322-0157.

For important mental health information, watch our “Coping During COVID-19” video.

NYSDOH Breakdown of Positive COVID-19 Cases

New York State Department of Health has created a COVID-19 tracking system that breaks down the number of positive cases of COVID-19 in NYS daily, and lists other important information. Click here to learn more.

Convalescent Plasma Donations

The New York Blood Center is boosting the U.S.’s convalescent plasma supply by collecting donations from recovered COVID-19 patients. Click here to learn more.

COVID-19 Visitor Response Plan

In accordance with current New York State Department of Health (NYS DOH) regulations, patients are allowed to have person(s) at the bedside as either a support person or a visitor. Click here to learn more.


Bassett News Related to COVID-19

What is Contact Tracing: Contact tracing is the process of identification for those who may have come into contact with a confirmed infected person during an outbreak. This helps prevent further spread of infection. Click here to read the full story.

Thank You for Saving My Husband’s Life: “My very dear friends and heroes…I want to thank you for saving my husband’s life.” Kathy wrote those words on May 4, 2020, a week after her husband Bill was discharged following 28 days in the hospital because of COVID-19. Click here to read the full story.

Bassett Healthcare Network's Resumption and Expansion of Services Trending Well: Click here to read the full story.

Bassett Healthcare Network Outlines Plans to Resume Elective Outpatient Procedures & Restore Full Range of Services: Click here to read the full story.

Bassett Medical Center Launches COVID MED Clinical Trial for Hospitalized Patients: Click here to read the full story.

Telehealth Expansion and MyBassett Health Connection Enrollment Hotline: An enrollment hotline has been established for patients who haven’t yet activated their MyBassett account. Call (607) 547-5900, or toll-free, (877) 498-5715 to immediately gain access to the online MyBassett patient portal in order to be able to conveniently schedule appointments, ask questions of your medical team, renew prescriptions, see test results, and more. Click here to read the full story.

Bassett Healthcare Network Outlines Response to Cases of COVID-19: Click here to read the full story.

Community Support Services

Click here to view a list of local and national community support services.

Donation/Volunteer Opportunities Related to COVID-19

Bassett Healthcare Network is seeking volunteers and supporters to assist in the sewing of protective fabric masks. To learn more about these opportunities, please visit our Protective Fabric Masks page, or call Bassett Medical Center's Volunteer Department at (607) 547-6691.

Learn how to create protective fabric masks:

Tips for Social Distancing, Quarantine, and Isolation During an Infectious Disease Outbreak

Learn more about how to care for your mental and behavioral health while social distancing, or during self-quarantine or self-isolation with these helpful tips from the Substance Abuse and Mental Health Services Administration (SAMHSA).

COVID-19 (Coronavirus disease 2019) Overview & Resources

Bassett Healthcare Network continues to closely follow the new coronavirus - 2019 Novel (New) Coronavirus, which was first detected in China. This virus causes a disease called COVID-19.

Bassett’s partners in the response to COVID-19 are the Centers for Disease Control and Prevention (CDC), New York State Department of Health (NYSDOH), and our local county public health departments. Please see the list provided below, which includes links to the most current information available about COVID-19 from the CDC and NYSDOH, as well as contact information for the county public health departments in Bassett’s eight-county service region:


Bassett Informational Videos Related to COVID-19

Coping During COVID-19

Bassett Healthcare Network's behavioral and mental health professionals provide important and useful information and discuss the challenges of coping during the COVID-19 pandemic:

Setup & Use Instructional Videos for Respiratory Equipment

The FCC of Bassett has produced the following videos to assist patients in the proper setup and use of respiratory devices. To view these videos, please click on the following links:


Simple Steps to Help Stop the Spread of Respiratory Viruses

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands.
  • It is best to cough or sneeze into your elbow or upper arm; avoid using your hands. If you do cough or sneeze into your hands, wash your hands immediately.
  • Clean and disinfect frequently touched objects and surfaces.
  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).