O’Connor Hospital Recognized for Top Performance in Cleanliness by Crothall Healthcare

Crothall Healthcare has recognized O’Connor Hospital with a Legacy Award, celebrating its nationwide top-ranking performance in environmental services (EVS).

EVS professionals are the team members responsible for keeping hospitals, clinics, nursing homes, operating rooms, and all other patient care areas clean and safe by adhering to infection control procedures.

In 2025, O’Connor Hospital’s year-to-year patient experience ranking increased from the 98th percentile to the 99th percentile, according to Press Ganey.

“We were so proud of the team one year ago for such tremendous results, and now, with the team reaching an even higher level of achievement, we wanted to celebrate with a Legacy Award,” said Devin Walmsley, Regional Director of Operations for Crothall Healthcare. “Hospitals across the country can look up to O’Connor Hospital for how clean their hospital rooms and bathrooms are during a patient’s stay.”

Bassett Healthcare Network congratulates all EVS team members, leadership, caregivers, and other staff members who contributed to this result at O’Connor Hospital for the exemplary service they provide to patients.

Members of O’Connor Hospital’s Environmental Services team were presented with the award from Crothall Healthcare. From left to right, Vern Wood, Housekeeper; Erik Blas, Housekeeper; Gary Corson, Housekeeper; Rebecca Merrill, Housekeeper; Marcy Brandenburg, Team Lead; Loretta Dotey, Housekeeper; Heather Rozumalski, Housekeeper; Dave Loeffler, Director of EVS. Not pictured, Deb Bush, Housekeeper; Alex Michailides, Housekeeper; Tina Rall, Housekeeper; Deb Simmons, Housekeeper; Delia Garcia, Operations Manager of EVS; Mara Clark, System Director for EVS.