Bassett Healthcare Network Announces Temporary Service Changes

Bassett Healthcare Network announced some temporary changes to services beginning Tuesday, Sept. 28, 2021.

Outpatient Laboratory blood draws are now by appointment only.

Starting on Tuesday, Sept. 28, 2021, all patients must schedule blood draws ahead of time. Bassett facilities will not be able to accommodate walk-ins at this time. Appointments are available Monday through Friday, from 7:30am to 4:30pm. Limited Saturday appointments are available at some locations. Patients can schedule an appointment online using the MyBassett Health Connection portal on their computer or smartphone. Or call 607-547-3700 for assistance.  

Cooperstown’s Convenient Care location is temporarily closed.

Beginning Tuesday, Sept. 28, 2021, Convenient Care in Cooperstown will be temporarily unavailable. Convenient Care services are available in Oneonta (607-433-6400) and Herkimer (315-867-2884). Same- and next-day appointments are available 7 days a week. Visit our Convenient Care webpage to learn more. Patients with a medical emergency should call 911 or visit the emergency department. 

Call wait times may be longer than usual. 

Over the next several days, patients may find that hold times may be slightly longer than usual. Please bear with us – we will address your needs as quickly and efficiently as possible. Whenever possible, consider using MyBassett Health Connection to message your practitioner, schedule blood draws and future appointments, and view lab results. 


The most up-to-date information about temporary service changes can be found on our alerts page.