Valley Residential Services

Enriched Housing & Assisted Senior Living

Learn what makes Valley Residential Services so special from our residents and staff:

COVID-19 & Visitation Update

Visitors are encouraged not to visit if displaying any known symptoms of COVID-19, have had a significant exposure to COVID-19, or have tested positive for COVID-19 in the past 10 days. All residents continue to be monitored for signs and symptoms of COVID-19.

Please review this document to learn more about the symptoms of COVID-19.

About Valley Residential Services

Valley Residential Services’ carefree senior living, located in East Herkimer, offers the charming ambiance of an Adirondack lodge, while providing the necessary support services that allow residents to retain independence within their community.

The facility offers an efficiency apartment with a kitchenette, living room, bedroom and bathroom, three meals each day in the Community Foundation Dining Room, housekeeping, maintenance, transportation and personal assistance, as required. Daily activities and scheduled outings complement the amenities including a café, library, game room, Adirondack-style porch, hair and nail salon, spacious courtyard, classroom for educational programs and transportation for local shopping areas.

Valley Residential Services also now hosts fourteen new spacious apartments that are large enough to accommodate couples, some with dens and two baths. In addition to Adirondack style decor, restaurant-style dining, daily activities, visitor family rooms, and outdoor accommodations this new wing includes a wellness gym and a beautiful family gathering space.

The facility offers comfortable surroundings that allows residents to have their own space, while providing a sense of community within the facility. Each resident has their own apartment-style room that comes fully furnished, or residents can bring their own furniture.

Non-Discrimination Policy

Valley Residential Services, Inc. is committed to providing nondiscriminatory service to ensure that no person is excluded from participation in, denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, national origin, or disability as protected by Title VI of the Civil Rights Act of 1964 ("Title VI") and Titles II and III of the Americans with Disabilities Act of 1990 (ADA).

To file a complaint with VRS’s Title VI Coordinator, call 844-490-0002 or email compliance@bassett.org.

To file a complaint online, click the below links:

• ADA: https://www.ada.gov/complaint
• Title VI of the Civil Rights Act of 1964: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

We Love the Difference People Bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Visit a Valley Residential Services Open House

The best way to get to know Vally Residential Services is to attend an Open House. Visitors take a 30-minute tour (by appointment only from 9 a.m. to 4 p.m.) which showcases the apartments, grounds, and gardens. They also include an opportunity to meet VRS's community life staff. 

The current scheduled 2026 Open House dates are:

• March 24
• June 16
• October 20

For questions or to schedule your 30-minute private tour, please contact:

Christine Shepardson, Case Manager Laison
cshepardson@valleyhealthservices.org
(315) 219-5700 ext. 3239

Take a Virtual Tour

Watch our walk-through video to get a feel of what it's like to live at Valley Residential Services!