Contact
Call: (518) 254-3337
For medical emergencies, call 911 or visit the nearest Emergency Department.
Hours
The emergency room is open 24/7.
Emergency Department
ACEP Geriatric Emergency Room Accredited

In short: seniors can count us for excellent emergency care.
If you have an emergency, follow these steps:
Go to the nearest emergency room (ER)
If you can, go to the hospital ER closest to you right away. If you cannot get there right away, call 911 or your police emergency number.
Call your doctor or primary care provider
Tell your primary health care provider about the emergency. Call within 24 hours of going to the ER. If you cannot call, have someone call for you. Go to your primary care provider (not the ER) for any follow-up care.
When to Use the Emergency Room (ER)
Dangers to your life
- Stroke, facial drooping, weakness in arm or leg
- Shortness of breath
- Motor vehicle crashes
- Psychiatric emergencies
- Choking
- Suicidal or homicidal feelings
- Severe bleeding
- Coughing or vomiting blood
- Blacking out (fainting), loss of consciousness
- Poisoning
- Allergic reactions
- Persistent vomiting
- Severe reaction to insect bites
- Head trauma
- Seizures
Dangers of permanent injuries
- Deep cuts or severe burns
- An attack by a person or animal
- Broken bones (often indicated by sudden severe pain and swelling)
When It’s NOT an Emergency
For illnesses and minor injuries that are not life-threatening, walk-in Convenient Care is available. Frequently treated conditions at Convenient Care include: colds and fever, sore throats, sinus infections, nosebleeds, rashes, minor cuts and burns, bumps and bruises, sprains and strains.
If a problem is not an emergency, follow these steps:
Call your doctor or primary care provider
If you don’t know the name of your primary care provider, call your health plan.
If you cannot call, have someone call for you.
Featured Hospital Departments
Rehabilitation Services
Bassett Healthcare Network provides comprehensive rehabilitation programs designed to help you regain independence one step at a time. Our licensed and certified therapists focus on restoring your strength, mobility, and functionality, tailored to the nature and severity of your injury. Whether you’re recovering from a short-term issue or a long-term condition, our specialized care ensures you receive the focused attention you deserve.
Heart Care
Caring for your heart starts with preventive care, and the Bassett Healthcare Network provides a wide range of preventive heart services. Our Cardiology Department provides procedures and surgeries to diagnose and treat heart and blood vessel conditions as well as inpatient and outpatient rehabilitation and strengthening programs. Our team of highly qualified Cardiologists are dedicated to offering exceptional and compassionate care.