There is a telephone provided in your room for your personal use. The incoming number is posted on the wall. There is no charge for use of the telephone.

All outgoing calls can be made by dialing “9,” followed by the number you wish to reach. If the call is within the “607” area code, please dial “9” and the seven-digit number. If your call is outside the “607” area code, please dial “9-1-(area code)” and the seven-digit number.

Many patients prefer to use their own cell phone. Please be advised that there are some areas where cell phones cannot be used, as they may interfere with monitoring equipment. If you choose to use your cell phone in your room, please be respectful of your roommate and other patients by keeping the volume of the ringer very low and silencing your phone after visiting hours and throughout the night. We ask that patients and visitors refrain from using cameras and cell phones to take pictures while in patient rooms or public areas of the hospital or clinic.


There is no charge for television use at Bassett Medical Center. We do ask you to be respectful of other patients’ need for quiet healing time by keeping your volume low and observing quiet hours by turning off your television at 10 p.m. and not turning it on again until 6 a.m. If you do wish to watch television after 10 p.m., you must use the headset provided for your use.

Internet access

Bassett Medical Center has a guest network sponsored by the Friends of Bassett, which provides complimentary internet access to our patients and visitors. Support from family and friends is an important part of the healing process. If you would like to use your personal laptop to connect while staying in the hospital, we invite you to do so at no charge.

Gift Shop

Therapy Dog Visit


An ATM is located on the first floor of the Fieldstone building, inside the main hospital entrance to the right of the main lobby area.

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One Atwell Road Cooperstown, NY 13326

607-547-3456 : 1-800-BASSETT (227-7388)