Contact A.O. Fox Hospital 

Main Switchboard: 607-432-2000

Concerns and complaints

Hospital Departments

Accounting 431-5678
Administration 431-5900
Adult Day Center (21 Ford Ave.) 431-5736
Hospital Business Office 431-5313
Cardiac Rehabilitation 431-5242
Chaplain 431-5090
Discharge Planning 431-5040
Education 431-5080
EKG/EEG 431-5020
Emergency Department 431-5000
Foundation Office 431-5472
HealthLinks @ FoxCare 431-5454
Human Resources 431-5941
Medical Imaging (X-Ray, CT, MRI, Nuclear Medicine, Mammography, Ultrasound) 431-5015
Nursing Administration 431-5960
Physical Therapy 431-5702
Volunteer Services 431-5042

A.O. Fox Nursing Home

Activities Director 431-5512
Administrator 431-5980
Beauty Shop 431-5567
Chaplain's Office 431-5090
Director of Nursing Services 431-5980
Occupational Therapy 431-5890
Director of Social Work (Admissions) 431-5530
Social Worker 431-5876
Staff Development Coordinator 431-5088
Unit I Nurses Station 431-5810
Unit II Nurses Station 431-5820
Unit III Nurses Station 431-5830

Physician Offices

Fox Internal Medicine 431-5290
Fox OB/GYN – Women’s Health at FoxCare 432-3711
Fox Pediatrics 432-5600
Oneonta Family Practice 432-1163
Stamford Family Practice 652-2000
Susquehanna Family Practice 431-5757
FoxCare Dental Associates 433-1778
Sidney Primary Care 563-8022
Northern Catskill Urologic Associates 432-5563

Complaint Process

If you have a complaint or concern about your experience, you are encouraged to communicate this to any of the following people or departments:

  • The person providing you with the service
  • The nurse manager in charge, or the manager of the service involved

If you have a concern that remains unresolved, you may notify A.O. Fox Hospital's Patient advocate in the Quality & Patient Safety Office by phone at 607-431-5062 or by email at concerns@aofmh.org.

You may also contact the Albany Area Office of the Department of Health by phone at 1-800-804-5447 or by mail:

New York State Department of Health
Centralized Hospital Intake Program
Mailstop: CA/DCS
Empire State Plaza
Albany, NY 12237


Click here to fill out New York State's complaint report form online.

You may also contact Det Norske Veritas and Germanischer Lloyd (DNV-GL) by calling 1-866-496-9646 or by mail:

DNV-GL - Healthcare
400 Techne Center Drive, Suite 100
Milford, OH 45150


Click here to fill out DNV-GL's patient complaint report form online.

If you are a Medicare patient, you may also contact the Medicare review organization, Livanta, at 1-866-815-5540.