Patients & Visitors

COVID-19 Visitor Response Plan

In accordance with current New York State Department of Health (NYSDOH) regulations, Bassett Healthcare Network has established updated visitation guidelines for support persons and visitors.

Click here to learn more about our general visitation rules and important things to know when visiting a patient.

Click here to learn more about our specific visitation rules for certain areas of care, including protective measures and special visitor provisions by department.

Click here to view our tips for virtually connecting with loved ones using your personal device.

Please Note: During the COVID-19 pandemic, visiting hours at each of the Bassett Healthcare Network hospitals has changed to adhere to New York State Department of Health guidelines. Hours are noon – 8:00pm and only one visitor at a time, with no more than two visitors total in a single day, for a cumulative total of four hours.

Please visit www.bassett.org/covid-19 for more resources, including our COVID-19 online screening tool and central phone line, and to learn how you can help prevent the spread of respiratory illness.

Please visit www.bassett.org/safe-care to learn more about our ongoing safe care processes, information about how to access different areas of care, and answers to frequently asked questions.


Visiting Hours

Noon – 8:30pm daily

Visiting hours for patients on the inpatient medical unit (Holmes Wing) and in the Short-Stay Rehabilitation Program (Progressive Care Unit) are very flexible. General guidelines: from noon to 8:30pm, daily.

Entrances

There are several entrances to the hospital, and while the hospital ED is open and accessible 24 hours a day, all other entrances are locked during the overnight hours. Please see below for detailed information:

The main registration entrance is on the hospital’s upper level next to the Emergency Department. This Upper-Level Lobby Entrance is open daily until 8:00pm. This entrance is suggested for those who are registering for services in the Medical Imaging Department, Ambulatory Care Clinics, Laboratory, Sleep Disorder Center, Outpatient Surgery and Audiology.

The Emergency Department is open 24 hours a day.

The Lower-Level Entrance is adjacent to the Coffee and Gift Shop, and is open from 5:00am to 6:00pm (Doors are locked from 6:00pm to 5:00am) This entrance is suggested for people attending meetings in Administration or the Morrissey Conference Room; or for those who are visiting the Business Office.

(access from ED/Upper-Level Parking Lot) This entrance is open daily during visiting hours until 8:00pm This entrance is suggested for those who are visiting an inpatient at the hospital – in either the Holmes Wing Medical Inpatient Unit or the Short-Stay Rehabilitation Program (Progressive Care Unit).

(Lower Level, west end of building)This entrance is open from 6:00am to 7:00pm, Monday – Friday. (It is locked on weekends and from 7:00pm to 6:00am, weekdays.)

Parking

Parking is always free at Cobleskill Regional Hospital, and visitor parking is located just steps from the hospital’s entrances in either the Lower- or Upper-Level (ED) Parking Lot. If you are visiting an inpatient on the Holmes Wing or in the Short-Stay Rehabilitation Program, we suggest that you park in the Upper-Level Parking Lot.

Cafeteria

Our cafeteria offers inexpensive, homemade lunch fare - entrees, soup and sandwiches, a salad bar, and delicious desserts. The daily lunch menu features a heart-healthy entrée. The cafeteria is located on the hospital’s lower level. The cafeteria is open on Mondays through Fridays, from 11:30am to 1:30pm. The cafeteria is closed on weekends.

Auxiliary Coffee and Gift Shop

The warm and friendly Coffee and Gift Shop run by the hospital’s Auxiliary offers inexpensive breakfast, snacks, and lunch items, including delicious daily “lunch specials” homemade by the Volunteers, Monday through Friday, from 8:30am to 3:00pm. The shop sells greeting cards, daily newspapers, candy, small gift items, cold and hot beverages, and snack items. Proceeds support the services of Cobleskill Regional Hospital. The Coffee and Gift Shop is closed on weekends.