Patients & Visitors

COVID-19 Visitor Response Plan

In accordance with current New York State Department of Health (NYSDOH) regulations, Bassett Healthcare Network has established updated visitation guidelines for support persons and visitors.

Click here to learn more about our general visitation rules and important things to know when visiting a patient.

Click here to learn more about our specific visitation rules for certain areas of care, including protective measures and special visitor provisions by department.

Click here to view our tips for virtually connecting with loved ones using your personal device.

Please Note: During the COVID-19 pandemic, visiting hours at each of the Bassett Healthcare Network hospitals has changed to adhere to New York State Department of Health guidelines. Hours are noon – 8:00pm and only one visitor at a time, with no more than two visitors total in a single day, for a cumulative total of four hours.

Please visit www.bassett.org/covid-19 for more resources, including our COVID-19 online screening tool and central phone line, and to learn how you can help prevent the spread of respiratory illness.

Please visit www.bassett.org/safe-care to learn more about our ongoing safe care processes, information about how to access different areas of care, and answers to frequently asked questions.


Patients & Visitors

Bassett Medical Center is committed to providing our patients with safe, high quality, compassionate care and service. We want your time at Bassett Medical Center to be as comfortable as possible.

We are an academic teaching hospital affiliated with Columbia University. Our commitment to medical education helps us provide our patients with the most current knowledge, technology and most advanced treatments. This means that you will encounter resident staff and medical students during your time with us.