Patients & Visitors

COVID-19 Visitor Response Plan

In accordance with current New York State Department of Health (NYSDOH) regulations, Bassett Healthcare Network has established updated visitation guidelines for support persons and visitors.

Click here to learn more about our general visitation rules and important things to know when visiting a patient.

Click here to learn more about our specific visitation rules for certain areas of care, including protective measures and special visitor provisions by department.

Click here to view our tips for virtually connecting with loved ones using your personal device.

Please Note: During the COVID-19 pandemic, visiting hours at each of the Bassett Healthcare Network hospitals has changed to adhere to New York State Department of Health guidelines. Hours are noon – 8:00pm and only one visitor at a time, with no more than two visitors total in a single day, for a cumulative total of four hours.

Please visit www.bassett.org/covid-19 for more resources, including our COVID-19 online screening tool and central phone line, and to learn how you can help prevent the spread of respiratory illness.

Please visit www.bassett.org/safe-care to learn more about our ongoing safe care processes, information about how to access different areas of care, and answers to frequently asked questions.


Hours and Services

Outpatient Laboratory Services

Monday - Friday, 7:00 am - 6:00 pm 
Saturday, 7:00 am - 10:00 am

Outpatient Radiology Services

Diagnostic X-Ray: Monday - Friday, 8:00 am – 4:30 pm. Evenings and weekends available on case-by-case basis.
CT Scan: Monday - Friday, 8:00 am - 4:30 pm. Evenings and weekends available upon special request.
Ultrasound: Monday - Friday: 8:00 am - 4:30 pm