• Patient Returns to Honor His Nurse

    Bassett Medical Center

    July 11, 2018

    Lauren McIver, a registered acute care nurse at Bassett Medical Center, is the latest recipient of the hospital’s Daisy Award for Excellence in Nursing, and in a surprise visit to the hospital, one of her recent patients returned to thank McIver for the role she played in helping to save his life.

    “My wife and I truly believe that my chances of survival would have been greatly reduced if not for Lauren’s actions,” explained Edwin Cox during a ceremony Monday, July 9, to present McIver with the Daisy Award.

    Cox came to the emergency department at Bassett Medical Center May 29 of this year suffering from chest pain. Although an electrocardiogram and heart enzyme tests came back normal, doctors made the decision to admit Cox to the hospital’s inpatient unit for further testing and evaluation. McIver was his nurse that evening and overnight when he woke up with severe chest pain, she immediately went into action.

    “My chest pain had become unbearable,” recalled Cox. “Lauren returned to the room promptly, followed by what I believe was the ‘Rapid Response Team.’ The team worked hard to assess and stabilize me…. I have been a firefighter and emergency responder for over 30 years and have never seen a more capable and professional group.”

    Cox said McIver had been in to check on him regularly, was attentive and personable and clearly monitoring how he was doing quite closely throughout her shift. The Rapid Response Team she summoned determined he was having a heart attack. Cox ended up having four stents placed to open up blocked vessels in his heart.

    “The impression I have of Lauren is that she is a brave and determined individual. Her concern did not end when she went home that morning. She came to check on me the following morning, after her shift,” shared Cox. “All the staff at Bassett were wonderful to my family and me.”

    The DAISY Award is an international nurse recognition program that honors and celebrates the skillful, compassionate and extraordinary care nurses provide to patients and their families every day. The DAISY Award was established by the DAISY Foundation in 1999 in memory of J. Patrick Barnes, who died at 33 of an autoimmune disease. The Barnes family was awestruck by the clinical skills, caring and compassion of the nurses who cared for Patrick. His family created this international award to express gratitude to extraordinary nurses everywhere.

    At Bassett Medical Center, peers, patients and patients’ family members may nominate a nurse for making a difference in the care of a patient. If you have a nurse you'd like to nominate at Bassett Medical Center, email DAISY-BMC@bassett.org or fill out a nomination form at bassett.org/daisy.