Performance Improvement Specialist-Full Time

Under the supervision of the Director of Quality Resources and Risk Management, the Performance Improvement Specialist provides diversified support for the organization's quality/performance improvement, activities.  Coordinates organization-wide efforts to ensure that Performance Management (PM) and Quality Improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives.  The Performance Improvement Specialist assures that organization-wide PMQI initiatives are focused and aligned on improving operations and program efficiencies and effectiveness.

Key Benefits of this Position:

Day position


Position requires extensive computer and phone work.

Position has occasional periods of extended standing or walking, in addition to periods of extensive sitting. 

Position requires the ability to move throughout the hospital to meet with individuals or groups of employees.


Bachelor’s degree in Nursing/Healthcare Administration/Management or related field, required. Master’s degree preferred.

Associates degree in nursing with five (5) years of healthcare experience may be substituted for Bachelor’s degree


Three (3) years of progressively responsible administrative experience, preferred.

Two (2) years of experience in a healthcare setting, specifically in the areas of quality, patient safety, process improvement, patient experience, risk management or data management, required.

One (1) year experience researching, analyzing/interpreting, and presenting data, required.

One (1) year experience in incident investigation and resolution/reporting, preferred. 

Lean and/or Six Sigma, and Project Management experience, preferred.


Certified Professional in Healthcare Quality (CPHQ) or other relevant certification, preferred or ability to complete within 18 months from date of hire.



Excellent motor, hand, eye, coordination and manual dexterity required.

Ability to handle and operate equipment, read, retain and comprehend written and oral medical and technical information.

Ability to build rapport quickly, develop trust, sustain working relationships, and represent LFH positively in internal and external meetings is required.

Must be proficient with Microsoft Office applications, including but not limited to, Excel, Word, and Power Point.

Strong time-management and organizational skills, required.

Effective communication skills and interpersonal skills, required.


For confidential consideration, please contact:

Please complete and submit an Employment Application along with a copy of your most recent resume and cover letter that states your position of interest and salary requirements to







Posted 2/16/2018

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