VP For Patient Services Appointed At Bassett

Cooperstown, N.Y. – Scott Bonderoff has been named vice president for Patient Services at Bassett Medical Center. Bonderoff will provide administrative oversight to the areas of laboratory, cardiovascular imaging center, radiology, emergency services, service excellence, patient access services and call handling.

Bonderoff, who has been with Bassett for 10 years, said, “Within this new role, efforts will now be combined by key patient service areas, to work toward the goal of providing every patient with the perfect patient experience in each encounter at Bassett.” His responsibilities as operational director for radiology and emergency department continue, and he adds laboratory to those endeavors as well. This is a new position at Bassett and an exciting new approach that combines key clinical areas with the patient service program.