Little Falls Hospital Receives Federal 4-Star Rating

Little Falls Hospital

January 4, 2016

Recognizing unparalleled quality care and delivery at Little Falls Hospital, the U.S. government's Centers for Medicare & Medicaid Services (CMS) has awarded four out of five stars to Little Falls Hospital.

Also known as Hospital Compare Star Ratings or HCAHPS Star Ratings, the first-time CMS ratings were released, to make it easier for consumers to choose a hospital and understand the quality of care they build a health care system that delivers better care, spends health care dollars more wisely, and results in healthier people.

The ratings measure 11 components of the patient experience, including communication between physicians and nurses, responsiveness of hospital staff to patient needs, pain treatment, hospital cleanliness and quietness, preparation of patients for post-hospital settings, and patients' recommendations of the hospital to others. The survey factors in feedback from all patients, not only those with Medicare. The ratings are based on patient surveys conducted last year.

In New York State, the new star quality rating survey measured 101 or 3% of hospitals received the lowest rating of one star; 582 or 17% received two stars; 1,414 (40%) received three stars; 1,205 (34%) received four stars; and only 251 (7%) received the highest ranking of five stars. In New York State, the average 5-star rating was 2.5. Only 12% of NY State hospitals received 4 stars.

“We are proud that both patients and CMS have recognized our efforts to provide such a high level of quality and care,” said Michael Ogden, president & CEO of Little Falls Hospital.” Only through true team work can we deliver effective and efficient coordinated care, while also achieving the patients’ expectations and trust for quality, safety and satisfaction. We are committed to providing a standard of excellence in care that exceeds the expectation of our patients.”

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