We'd love to hear from you. If you have questions or comments about our Web site, please send an email message to public.relations@bassett.org or call 607-547-3914.

Here are some helpful telephone numbers and addresses.

Customer Service Would you like to speak with someone about your experience at Bassett?  At Bassett Healthcare, we appreciate your feedback. You can reach our Patient Representative Services at 607-547-3912 or customer.service@bassett.org. We are committed to resolving any concerns you may have about your experience at Bassett and encourage you to call the Patient Representative Services Department listed above. However, if you have safety or quality of care concerns that have not been resolved to your satisfaction, you may contact: The Joint Commission (TJC) at 1-800-994-6610. or The New York State Department of Health Hospital Complaint Hotline at 1-800-804-5447. Bassett Healthcare Contact Information Main Telephone Number 1-800-BASSETT (227-7388) Our Mailing Address Bassett Healthcare 1 Atwell Road Cooperstown, NY 13326 To Make an Appointment 1-800-BASSETT (227-7388) Questions about Employment 1-800-526-1271 or 607-547-3120 Doctors Please see our online Physician Directory For clinic addresses and phone numbers, please see our Find Us page.