Who And What We Are:

Bassett Healthcare is a rural academic medical center committed to providing excellence in health care services, educating physicians and other health care professionals and pursuing health research.

Where We Are Going:

Bassett Healthcare is determined to be:

• A patient centered organization.
• A distinct organization - in our structure, in our shared vision, in our determination to serve and desire to excel.
• An attractive organization to our patients and our staff because of our quality. Our patients know it and our employees believe it.
• A fiscally and socially responsible organization. We work to ensure there are resources to meet our mission. We expand our efforts to the limits of our resources.
• An effective organization because we are constantly learning. We value our interdependence.

How We Work Together:

Bassett's approach to service is based on:

• RELATIONSHIPS - that build trust and nurture our patients, each other and the communities we serve.
• EXCELLENCE - in all encounters and outcomes.
• RESPONSIBILITY - for taking personal action to achieve success.
• SERVICE - to our patients, patients' families, and the community that is our organization.
• LEARNING - that sparks creativity and a willingness to change.

What We Intend To Do To Get There:

• Become the leading provider of health services in the eight county region generally known as the Leatherstocking Region of New York State.
• Regularly evaluate the health care needs and expectations of this population and, when appropriate, develop and modify services accordingly.
• Provide high quality primary and specialty care services, excellent educational programs and sustain a vital research enterprise, all of which are targeted to address this region's general and unique health needs.
• Maintain an integrated delivery system, which is preferred by patients and payors alike because of its geographical convenience, access, high clinical quality, superior service and cost competitiveness.
• Continuously monitor and evaluate our activities, seeking to improve the quality and cost of services provided.
• Attract and retain exceptional individuals for employment, offering competitive compensation and an environment that fosters respect for the individual, achievement, teamwork, commitment to shared values and goals, as well as opportunities for personal and professional growth.
• Maintain a position of financial strength to enable mission fulfillment and appropriate stewardship of community resources.
• Engage in dialog with the communities we serve, other providers and our employees, seeking to understand as well as be understood.
• Forge working relationships with the communities we serve through the involvement of our people in service and leadership roles for various community organizations.
• Demonstrate the ability to collaboratively address community health issues as well as the ability to successfully compete when necessary.

Bassett Healthcare Human Resources
One Atwell Road
Cooperstown, NY 13326
(607) 547-3120 or (800) 526-1271
hr@bassett.org