Quality

Patient Safety
Patient Satisfaction
Quality Improvement

If you have a complaint, patient safety or quality concern you would like to share with us, please contact the Risk Management Assistant at 607-431-5062. We appreciate your feedback.

If we are unable to resolve your patient safety or quality of care concerns, you may contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) as indicated below.

E-Mail: complaint@jcaho.org