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Home > About Bassett

What We Do:
Bassett Healthcare and affiliates is a system of physicians, providers, hospitals and community health centers in eight counties, covering 5,000 square miles. The Mary Imogene Bassett Hospital (doing business as Bassett Healthcare), the foundation for this network, is a 180-bed, acute care inpatient teaching facility in Cooperstown. The hospital maintains a strong academic program and rich tradition as a center for learning through its affiliation with Columbia-Presbyterian Medical Center. The Bassett Clinic is located on the same campus as the hospital and provides outpatient primary and specialty care. Additionally, Bassett offers 24-hour emergency and trauma care, comprehensive cancer care and heart care, dialysis, and most medical and surgical specialties in Cooperstown. The Bassett Research Institute conducts programs in basic science, clinical science, and population and public health studies. Around the region, the network provides primary, preventive, and outpatient care at 28 health centers and operates 13 school-based health centers. In addition to The Mary Imogene Bassett Hospital, acute inpatient care is provided at affiliated sites: O'Connor Hospital in Delhi, Cobleskill Regional Hospital, and Little Falls Hospital. Around the clock emergency care is provided at another Bassett affiliate, Tri-Town Regional Hospital in Sidney. Outpatient specialty care is available throughout the region with Bassett specialists seeing patients at many of the health centers and Bassett-affiliated sites.

Where We Are:
Bassett's main campus is location in Cooperstown, New York but we have a vast system of hospitals and health centers all around the region. See a list of our hospitals and health centers as well as a regional map.

When We Began:
The Mary Imogene Bassett Hospital officially opened in 1922 but closed in 1925 because the hospital was too large for the village. It re-opened in 1927 and the cupola light has been shining ever since. Read more about the History of Bassett.


Mission, Vision and Values
To help you understand more about Bassett Healthcare, we would like to share with you our Mission, Vision and Values statement.

Who And What We Are (Mission):
Bassett Healthcare is a rural academic medical center committed to providing excellence in health care services, educating physicians and other health care professionals and pursuing health research.

Where We Are Going (Vision):
Bassett Healthcare is determined to be:

  • A patient centered organization.
  • A distinct organization - in our structure, in our shared vision, in our determination to serve and desire to excel.
  • An attractive organization to our patients and our staff because of our quality. Our patients know it and our employees believe it.
  • A fiscally and socially responsible organization. We work to ensure there are resources to meet our mission. We expand our efforts to the limits of our resources.
  • An effective organization because we are constantly learning. We value our interdependence.

How We Work Together (Values):
Bassett's approach to service is based on:

  • RELATIONSHIPS - that build trust and nurture our patients, each other and the communities we serve.
  • EXCELLENCE - in all encounters and outcomes.
  • RESPONSIBILITY - for taking personal action to achieve success.
  • SERVICE - to our patients, patients' families, and the community that is our organization.
  • LEARNING - that sparks creativity and a willingness to change.

One Atwell Road • Cooperstown, NY 13326 • 607.547.3456
1.800.BASSETT •
public.relations@bassett.org

Customer Service
Would you like to speak with someone about your experience at Bassett?  At Bassett Healthcare, we appreciate your feedback. You can reach our Patient Representative Service at 607-547-3912 or
customer.service@bassett.org.

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